Shipping & Returns
Shipping
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Your order is delivered by PT POS OFFICE INDONESIA , using Express Mail Service It takes an estimates time of 14 Business Days to USA , Africa and Europe and 3- 7 business days to Asia and Australia. All package will leave from our sort facility in Jakarta before heading to destination. Please allow 14 Business Days before you can track it on line or in some countries even faster.
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Returns
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Items must be returned in new or unused condition and contain all original materials included with the shipment. All returned items will be inspected. If the return is a result of our error, we will refund the full cost of the merchandise and shipping charges.
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Refunds
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Upon arrival at our warehouse, all returned items are inspected. You will be refunded the full cost of the merchandise and all original shipping charges if your return is a result of our error.
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If the return is not a result of our error and your item is returned unopened within 30 days of delivery we will reshipped the merchandise but you must bare actual return reshipping fees, reshipping cost is not same as shipping cost,
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We will not honor any refund for the following
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Any confiscated item by your local custom or fail to deliver by your local post office due to incomplete shipping address .